We believe that sustainability starts with long lasting products, and we have spent years developing our unique pocket belt designs with durability in mind.
Both Leather and cotton canvas can stretch, and we found that we were not satisfied with the traditional approach to fastening a belt using a buckle and eyelets, as over time the eyelets will inevitably stretch and pop out.
We decided we needed to solve this problem and develop a new closing system that is not only more durable, but is also easy for our customers to repair and replace themselves , should it ever fail.
Our clip and ring design means that our belts are fully adjustable and contain no eyelets at all, and all weight-bearing points on the belts are reinforced with rivets as well as stitching.
On top of this, should the dog hook ever fail (this is after all, the only part of the design we had to buy in) , it can be easily replaced with another one, which are pretty easy to source, you could even use a climbing carbiner
it is easy to take the old one off and thread a new one on, no need for any gadgetry or specialist tools, just thread the clip off like you would adjust a backpack strap, and that's it!
It feels good to make long lasting, heavy duty products which will stand the test of time, and even better to develop designs that are easier and cheaper to repair than they are to replace should time begin to take its toll!
If you purchased your belt less than a year ago please contact us and we will give you a discount code to you get your replacement clip free of charge.
We ship using Royal Mail 1st class Standard Delivery. This service does not offer tracking, compensation for jewellery, or for contents over £20. If you require these services you may wish to contact us to discuss a different shipping option.
We aim to ship within 2 - 3 working days of receiving your order, though on rare occasion it may take up to 5 days.
We ship worldwide from the UK using Royal Mail standard international shipping. This service is not tracked, please contact us if you would like to purchase tracked shipping.
Usually items shipped overseas arrive within 7 - 10 days or quicker, but on rare occasions it can take up to a month. We believe this depends on the postage service in the destination country.
VAT & IMPORT DUTY
Orders received from outside of the UK may be liable for VAT or import charges upon delivery.
These charges vary from country to country, and your goods may be held at customs until you have cleared them and paid the relevant taxes.
We hope that you are absolutely delighted with your Forage product! If you are not 100% satisfied, you may return your order within 21 days of the date printed on the dispatch note. You must contact us by email or telephone within 7 days of receiving the item to arrange the return.
return postage and packaging is at the cost of the customer. You must retain a proof of postage receipt. We cannot take responsibility for items which fail to reach us or are insufficiently packaged.
We are happy to refund or exchange products returned to us as long as they are in an unworn and fully re-sellable condition. We reserve the right to refuse refund should the item appear to be used.
We also reserve the right to deduct postage costs incurred in sending the item to you (for UK customers) and any additional postage costs incurred in sending the item to you (for non-UK customers).
We can only offer refunds for items bought online, for non-internet sales we can offer exchanges or credit note.
Should an item appear to be faulty please contact us within 21 days to let us us know, we cannot accept returns on items that have been heavily worn.
EU Customers have additional rights. To read, cut and paste the following link http://ec.europa.eu/consumers/consumer_rights/consumer_rights_directive/index_en.htm